Shipping policy
Shipping Costs and Delivery Information
At Arc Weld, we strive to process and deliver your orders as quickly and efficiently as possible. Please review our shipping policy below for information about shipping methods, delivery estimates, order processing, and applicable shipping charges.
1. Shipping Locations and Costs
We offer free standard economy ground shipping to the 48 contiguous United States.
For orders shipped to Alaska (AK) and Hawaii (HI), additional shipping charges may apply depending on the product and shipping destination. Any applicable shipping charges will be communicated during checkout before you complete your purchase.
Shipping availability and charges may vary depending on the product, destination, and selected shipping method.
2. Order Processing Time
Orders successfully processed by 2:00 PM Eastern Time (ET) on a business day are generally shipped the same business day.
Orders processed after 2:00 PM ET, on weekends, or on public holidays will generally be processed for shipment on the next business day.
Order processing times may vary depending on product availability, payment verification, and other order-related requirements.
3. Estimated Delivery Times
Our estimated delivery times are as follows:
=> Continental United States: Approximately 3–7 business days using standard economy ground shipping.
=> Alaska and Hawaii: Approximately 5–15 business days, depending on the destination, shipping method, and product.
Delivery estimates begin after an order has been processed and shipped. Actual delivery times may vary due to carrier schedules, weather conditions, holidays, or other circumstances beyond our control.
These delivery estimates are provided for general guidance and are not guaranteed delivery dates.
4. Expedited Shipping Options
We offer expedited shipping options, including 1-Day Air and 2-Day Air, for eligible orders at additional charges.
The applicable shipping costs and estimated delivery times will be displayed during checkout, where available. Expedited delivery estimates are subject to carrier service availability and applicable terms.
5. Shipment Confirmation and Tracking
Once your order has been shipped, we will send a shipment confirmation email containing tracking information, where available.
You can use the tracking details provided to monitor your shipment's progress and check its estimated delivery status.
Please allow some time for tracking information to become active after the carrier receives your package.
6. Shipping Delays
Although we make every reasonable effort to meet the estimated delivery times, delays may occasionally occur due to severe weather, carrier disruptions, public holidays, or other circumstances outside our control.
If your order appears to be delayed, please contact our customer service team for assistance.
7. Incorrect Shipping Information
Customers are responsible for providing accurate and complete shipping information when placing an order.
If you notice an error in your shipping address, please contact us as soon as possible. We cannot guarantee that changes can be made after an order has been processed or shipped.
Additional charges or delivery delays may occur if an address correction or reshipment is required.
8. Contact Us
If you have questions about shipping, delivery estimates, or the status of your order, please contact our customer service team using the contact information provided on our website.
We will do our best to assist you with your shipping-related inquiries.