Terms of Service

Last Updated: October 9, 2026

These Terms of Service apply to purchases made from Arc Weld Inc. through our website, www.arcweld.store. By accessing our website or placing an order, you agree to these terms and the applicable policies referenced below.

1. Products and Availability

We make reasonable efforts to ensure that product descriptions, specifications, images, prices, and availability information displayed on our website are accurate and up to date.

Product availability, pricing, and descriptions may change from time to time. If a product becomes unavailable, requires an unexpected lead time, or is affected by a material listing or pricing error after an order is placed, we will contact you to explain the situation and discuss the available options.

We reserve the right to correct errors and update product information as permitted by applicable law.

2. Orders and Payment

Orders are processed after payment has been successfully authorized or confirmed through the applicable payment method.

An order confirmation acknowledges receipt of your order but does not necessarily confirm shipment. If we cannot fulfill an order, we will contact you regarding the available options and any applicable refund.

Orders received by 2:00 PM Eastern Time (ET) on business days typically ship the same business day when the products are in stock and the order has been successfully processed. Orders received after this cutoff typically ship the next business day.

Order processing may take longer when additional verification, product availability checks, or other order-related requirements apply.

3. Shipping and Delivery

Shipping methods, applicable charges, estimated delivery times, and expedited shipping options are described in our Shipping Policy.

Tracking information will be sent by email when an order ships, where available.

Delivery estimates are provided for guidance and may be affected by carrier schedules, weather, holidays, or other circumstances outside our control. We make reasonable efforts to process and ship orders in accordance with the stated timelines but do not guarantee delivery dates unless expressly stated otherwise.

4. Returns and Refunds

Our Refund and Return Policy explains return eligibility, the return process, applicable return shipping charges, restocking fees, and refund conditions.

Customers must obtain a return goods authorization (RGA) number from Arc Weld Inc. before sending back a product when required by our return process. Products should be returned in accordance with the instructions provided.

Refunds and returns are subject to the applicable policy and any rights or protections provided by law.

5. Damaged, Defective, or Incorrect Products

Please contact Arc Weld Inc. as soon as possible if you receive a product that is damaged, defective, or different from what you ordered.

For damage claims, we request that customers contact us within 10 days of purchase and retain the original packaging and packing materials, where possible, to assist with inspection and claim processing.

Depending on the circumstances, the product, and the applicable warranty or return terms, we will provide instructions for inspection, return, replacement, repair, or other available resolution.

A return goods authorization number may be required before a product is returned.

The reporting timeframe described above does not exclude any rights or remedies that cannot legally be limited under applicable law.

6. Manufacturer Warranties

Products sold by Arc Weld Inc. may be covered by a manufacturer's warranty. Warranty coverage, duration, exclusions, and claim procedures depend on the applicable manufacturer's warranty terms.

Defects identified after the initial 10-day damage-reporting period may need to be handled through the manufacturer's warranty process, an authorized distributor, or an authorized repair facility, as applicable.

Where assistance is available, Arc Weld Inc. can help customers identify an appropriate authorized repair facility or understand the relevant warranty claim process.

Nothing in these terms is intended to exclude any applicable warranty rights or other rights that cannot legally be waived.

7. Customer Responsibilities

Customers are responsible for providing accurate contact, billing, and shipping information when placing an order.

Please review your order details before completing your purchase. If you identify an error, contact us promptly. We cannot guarantee that changes can be made after an order has been processed or shipped.

Customers must use our website and services in a lawful manner and must not engage in fraudulent transactions or misuse the website.

8. Website Information and Changes

We may update website content, product information, prices, and these Terms of Service from time to time, subject to applicable law.

Updates to these terms will be posted on this page with a revised date. Changes will apply as permitted by applicable law and will not override any mandatory consumer rights.

9. Applicable Law and Consumer Rights

These Terms of Service are subject to applicable laws and regulations.

Nothing in these terms is intended to limit any mandatory consumer protection rights or other legal rights that apply to a customer's purchase.

10. Contact Information

If you have questions about these Terms of Service, an order, a product, shipping, returns, or warranty assistance, please contact us:

Arc Weld Inc.

Email: sales@arcweldinc.com

Phone: 812-738-4344

Website: https://www.arcweld.store

We will do our best to assist you with your inquiry.